Refund policy

Damaged, defective, or misprinted items

Contact nick@mnchrome.com within 30 days of delivery with your order number and clear photos showing the item and the problem. We will review the issue and arrange a replacement or refund for a verified defect or printing error. Please contact us before sending anything back.

Made-to-order apparel

Our apparel is made to order. We do not accept returns or exchanges for a change of mind, an incorrectly selected size, or an incorrectly selected color. Check the product size guide before ordering. This does not affect help for damaged, defective, incorrect, or misprinted items.

Other products

For questions about a non-apparel item, contact us with your order number before returning it so we can review the request.

Support

We reply within 2 business days. Any mandatory consumer rights that apply to your purchase remain unaffected.